IP Telephony

IP Telephony is a hosted voice platform accessed over the Internet or direct connection from a service provider. As a cloud system, it is charged on a pay-per-user basis, removing the traditional upfront hardware and installation costs.


Accredited to process data marked 'Official-Sensitive'


Connectivity into Internet, PSN and N3 networks


UK data sovereignty guaranteed


Platform optimised for OFFICIAL and 14 CESG Cloud Security

IP Telephony offers an easy way for public sector organisations to meet the demand to cut costs. It offers up to 40% savings on overall phone system costs, as well as eliminating the cost of purchasing, installing and maintaining hardware. However, it can integrate with existing PBXs via SIP Trunks, if organisations prefer this, while at the same time providing more features than legacy telephony systems.

In addition, IP Telephony’s model, in which IT costs calculated per user and incurred only for services actually consumed, saves organisations even more money and also enables them to plan and budget more accurately.

A further benefit is the flexibility offered by IP Telephony, enabling public sector organisations to easily meet changing needs, scaling with demand and providing the Internet-hosted extensions that allow employees to work as easily from home or on the move as they can from their work desk.

What IP Telephony can help you achieve


Increased budget control

Reduce CAPEX on new hardware and pay only for services you consume


Flexible and on-demand

Rapidly scale to meet demand, avoiding under- or over-provisioning


Calls/lines cost savings up to 40%

And save even more by converging data, mobile and fixed lines


Data sovereignty

Know where your data is at all times and meet regulations to keep it in the UK


Increased resilience

Maintain service continuity by routing virtualised numbers anywhere

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One number

Make keeping connected easier by using the same number on any from any location

Case Study: Medway Council

Medway Council

When Medway Council wanted to replace its existing PBXs they realised that Redcentric’s IP Telephony offered a more cost-effective and future-proof solution. This decision cut the monthly cost of operating individual telephone lines from around £18 to just £6, and reduced maintenance enabling more efficient use of IT technicians’ time and increased the council’s agility.

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